At Kala we work to offer you the best possible experience through our products and services. In some cases we need to collect personal information to achieve this. We care about your privacy and we want to be transparent with you about it.
Controller, purpose, legal basis, recipients and rights
For the purposes set out in Regulation (EU) 2016/679 (GDPR), the Ley Orgánica 3/2018 (LOPDGDD) and the Ley 34/2002 (LSSICE), KALA FRANQUICIAS, S.L.U. informs you that, as data controller, it will incorporate the personal data provided by users into an automated file.
Our commitment begins by explaining the following to you:
The personal data that the user may provide:
In some cases the completion of certain forms will be mandatory. Failure to provide the requested data or failure to accept this privacy policy may prevent the correct provision of the service.
At Kala we process the information for the following purposes:
In certain cases it will be necessary to provide information to public authorities for legal, administrative or judicial reasons. We inform you that the personal data obtained as a result of your registration as a user will form part of our files, which will be updated periodically and in accordance with the provisions of the GDPR.
The processing may be based on:
Personal data will be retained for the time strictly necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required by law.
Under no circumstances will data be sold to third parties. Access to the data may be granted to service providers acting as data processors, under a contract in accordance with Article 28 of the GDPR.
The data is stored within the European Economic Area. No international data transfers are carried out, except for the use of technological tools that comply with the required legal safeguards.
You may exercise your rights by sending a request to info@kalagreekfrozenyogurt.com, indicating the right you wish to exercise and enclosing a document proving your identity.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).
The user is responsible for the truthfulness, accuracy and updating of the data provided. Kala is not responsible for false or inaccurate data.
In principle, our services are not specifically aimed at minors. However, in the event that any of them is aimed at minors under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of the LO 3/2018, de 5 de diciembre (LOPDGDD), Kala will require the valid, free, unequivocal, specific and informed consent of their legal guardians in order to process the personal data of the minors. In this case, the DNI or another form of identification of the person giving consent will be required.
In the case of minors over fourteen years of age, the data may be processed with the user's consent, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
Kala has adopted the legally required levels of security for the protection of personal data, and endeavours to install such other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided.
Kala is not responsible for any hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone failures or disconnections in the operational functioning of this electronic system, caused by reasons beyond Kala's control; from delays or blockages in the use of this system caused by deficiencies or overloads of telephone lines, of the Data Processing Centre, of the Internet system or of other electronic systems; as well as from damages that may be caused by third parties through unlawful intrusions outside Kala's control.
Nevertheless, the user must be aware that security measures on the Internet are not impregnable.
The website may contain links to external pages. Kala is not responsible for the contents or the privacy policies of such sites.
The purpose of tools such as Instagram, Facebook or other social networks is to give visibility and dissemination to the activities carried out by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended that you review the terms of use and the privacy policy of the social network at the time of registering, taking into account the different possibilities for configuring the degree of privacy of the user profile.
Likewise, Kala reserves the right to remove from its social networks any information published by third parties that infringes the law, incites others to do so or contains messages that undermine the dignity of individuals or institutions, as well as the right to block or report the profile that authored such messages.
The user undertakes to communicate any modification of their data in order to keep it up to date.
Kala reserves the right to modify this policy in order to adapt it to legislative or case-law changes. Periodic review is recommended.
Last updated: June 2026
